Privacy Policy

1. Overview

Shore to Mountain Stays and KC Fun House ("we," "us," or "our") operate the property rental platform and website located at lakeozark.shoretomountainstays.net. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, inquiring about our property, or completing a booking.

2. Information We Collect

We may collect personal information directly from you, including:

• Contact Details: Name, email address, telephone number, and mailing address.
• Booking & Stay Information: Dates of stay, guest count, special requests, and payment confirmation details processed securely through our property management partners (e.g., Hospitable).
• Communications: Correspondence, messages, or inquiries sent via phone, email, or online contact forms.
• Technical & Usage Data: IP address, browser type, device details, pages viewed, and referral sources collected via standard web analytics.

3. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Facilitating reservation inquiries, direct bookings, check-in instructions, and guest support.
• Sending essential stay updates, arrival details, and concierge recommendations.
• Maintaining house security, verifying guest identity, and enforcing property rules.
• Improving website user experience and evaluating marketing effectiveness.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our property rentals, such as our booking engine (Hospitable), secure payment processors, and local property management personnel. These partners are required to maintain strict confidentiality and security.

5. Cookies & Tracking Technologies

Our website uses basic cookies and similar browser storage to optimize site performance and analyze visitor traffic. You can modify your browser settings to decline cookies; however, some site functionality may be affected.

6. Data Security

We implement administrative, technical, and physical security safeguards to protect your personal data against unauthorized access, loss, or misuse. Payment transactions are handled via encrypted SSL protocols through verified third-party processors.

7. Your Rights & Contact Us

You have the right to request access to, correction of, or deletion of your personal data held by us. For any privacy-related questions or requests, please contact us directly at 816-533-3100 or via our direct booking channel.